Responsibilities and Duties:
The General Division Manager performs the following duties personally or through subordinate assistant managers and/or supervisors while directing the daily operations and staff of the General Division, which includes receiving, processing, maintaining, and storing the complete record of all documents filed in civil and criminal court cases for the Franklin County Common Pleas Court. *Strong management skills and experience in the legal field needed to succeed in this role.
Monitors and provides assistance and informational services to customers (e.g., courts, businesses, general public, governmental agencies, attorneys), in-person or by telephone, regarding the issuance of legal documents, notary requirements, verification of documents submitted by customer, processing transactions, determining authenticity of documentation and issuance; answers questions regarding legal procedures, forms, and routine, daily procedural matters; directs callers to appropriate section/division; meets with court personnel and other divisions or agencies.
Acts as division leader and functional subject matter expert for all civil and criminal matters for the office.
